Privacy Policy

At RPJ Dream Homes, we respect your privacy and are committed to handling your personal information responsibly, transparently, and securely.

This Privacy Policy explains how we collect, use, store, share, and protect information when you visit www.rpjhomes.com, submit an enquiry, request a property consultation, communicate with our team, or use any of our real estate advisory services.

Our principal place of business is in Gurugram, Haryana, India.

By using this website or voluntarily providing your information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We May Collect

Depending on how you interact with us, we may collect information such as:

• Full name
• Mobile number
• Email address
• Preferred property location
• Property type or requirement
• Approximate budget or investment range
• Residential, commercial, land, or farmhouse preferences
• Information submitted through enquiry or contact forms
• Communication records with our representatives
• IP address, device information, browser type, and general website usage information
• Cookies and similar website technologies
• Any additional information you voluntarily provide during a property consultation

We request only information reasonably required to respond to enquiries, provide services, improve the website, or communicate with prospective and existing clients.

2. How We Use Your Information

We may use the information collected through our website or other communications to:

• Respond to property enquiries
• Understand your property requirements
• Recommend suitable residential, commercial, land, or farmhouse opportunities
• Arrange property discussions or site visits
• Provide personalized property advisory
• Communicate regarding properties you have expressed interest in
• Provide information about relevant property opportunities and services
• Coordinate with property owners, developers, brokers, or other relevant parties where necessary
• Maintain internal enquiry and customer records
• Improve our website, services, and client experience
• Prevent misuse, fraud, or security incidents
• Fulfil legal or regulatory obligations
• Resolve complaints or disputes

We do not intend to use your personal information for purposes materially unrelated to those communicated to you without an appropriate legal basis or consent where required.

3. Consent and Communications

When you voluntarily submit an enquiry, contact form, consultation request, or other information through our website, you authorize us to contact you regarding your request.

Depending on the contact details you provide and applicable law, communication may take place through:

• Phone calls
• Email
• SMS
• WhatsApp
• Other communication channels reasonably connected with your enquiry

Where marketing consent is required, promotional communications will be sent in accordance with applicable requirements.

You may request that promotional communication be discontinued by contacting us using the details provided below.

4. Property Enquiry Information

Information submitted regarding a property requirement may be used to understand factors including:

• Preferred location
• Property category
• Budget
• Investment objectives
• Intended use
• Property size
• Lifestyle preferences
• Business or development requirements

This information enables our advisors to present more relevant property opportunities rather than generic listings.

5. How We Share Information

We do not sell your personal data to third parties.

However, information may be shared when reasonably necessary with parties involved in providing or facilitating our services, including:

• Property developers
• Property owners or authorised representatives
• Channel partners or brokers
• Legal professionals
• Financial or mortgage professionals where requested
• Technical and website service providers
• CRM, hosting, email, analytics, and communication providers
• Government, regulatory, judicial, or law-enforcement authorities where required by law

We aim to share only the information reasonably necessary for the relevant purpose.

6. Confidential and Off-Market Property Enquiries

Certain premium, private, or off-market real estate opportunities may be subject to confidentiality restrictions imposed by property owners, sellers, developers, or authorised representatives.

Clients may therefore be required to provide additional identification or information before confidential property information is disclosed.

We reserve the right to limit the disclosure of confidential property information where appropriate.

7. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, remember user preferences, and measure website performance.

These technologies may collect information including:

• IP address
• Browser type
• Device type
• Pages visited
• Time spent on the website
• Referral source
• General interaction patterns

You may control or disable cookies through your browser settings. Certain website functions may not operate correctly if cookies are disabled.

8. Third-Party Services

Our website may use or link to third-party platforms such as:

• Google Analytics
• Google Maps
• WhatsApp
• Social media platforms
• CRM systems
• Advertising platforms
• Payment or financial service providers

These third-party services may process information according to their own privacy policies.

We recommend reviewing the privacy practices of any third-party service you use.

9. Data Security

We take reasonable organisational and technical precautions to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Users should therefore avoid submitting unnecessary confidential or sensitive information through ordinary website forms.

10. Data Retention

We retain personal information only for as long as reasonably required to:

• Respond to your enquiry
• Provide our services
• Maintain legitimate business records
• Resolve disputes
• Meet legal or regulatory requirements

Information that is no longer required may be securely deleted, anonymised, or otherwise handled in accordance with applicable requirements.

11. Your Privacy Rights

Subject to applicable Indian law and the relevant provisions in force, you may have rights regarding your personal data, including requesting information about its processing, correction of inaccurate data, erasure where applicable, grievance redressal, and withdrawal of consent where processing depends on consent.

The Digital Personal Data Protection Act, 2023 establishes a framework governing digital personal data in India, with its provisions being commenced in phases.

Requests may be submitted to:

Email: [Privacy Email Address]

12. Children's Privacy

Our property services are intended primarily for adults capable of entering into real estate transactions.

We do not knowingly seek personal information from children for independent property transactions.

If you believe that a child has provided personal data to us inappropriately, please contact us.

13. Legal Compliance

Our handling of information may be subject to applicable Indian laws, including relevant provisions of the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000, as applicable and in force.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, website functionality, or applicable laws.

The revised version will be published on this page with an updated effective date.

15. Grievance & Privacy Contact

For privacy questions, complaints, or requests concerning your personal information, please contact:

RPJ Dream Homes
Address: B14 Central Park Flower Valley, Sector -33 Sohna South Gurgaon Haryana 122102, India
Email: info@rpjhomes.com
Phone: +91 99 10025743